Privacy Policy

1. Introduction

Welcome to Grofinit ("we," "our," or "us"). We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy governs your use of the Grofinit Mobile Application and connected commerce platform.

By accessing or using Grofinit, you consent to the data practices described in this policy.

2. Information We Collect

To provide our business ecosystem, marketplace orders, and account verification features, we collect the following categories of information:

• Personal Identity Data: Full name, registered email address, mobile phone number, profile photo, and unique Grofinit User ID.
• KYC Verification Details: Government-issued ID proof details, address verification, and submitted verification documents required for account security and compliance.
• Commerce & Transaction History: Orders placed in Grofinit Mall, shipping addresses, purchase receipts, wallet balance transaction logs, and payout disbursement details.
• Network Relationship Data: Sponsor connection data and active team structure necessary to calculate eligible performance records.
• Technical & Device Information: Device model, operating system version, unique device identifier, IP address, and app crash diagnostics for performance optimization.

3. How We Use Your Information

We strictly utilize collected data for legitimate operational and business purposes, including:

• Creating and managing your verified member account.
• Processing marketplace product purchases, order shipping, and delivery updates.
• Calculating performance metrics, wallet rewards, and financial transaction records.
• Verifying member identity (KYC compliance) and preventing fraudulent activities.
• Providing customer support and sending critical transactional notifications via push service or SMS/email.

4. Data Security & Storage

We implement industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, or alteration.

All app access is protected using JSON Web Token (JWT) authentication and encrypted SSL/TLS data transfer protocols. Confidential data is stored in secured databases with restricted access control.

5. Data Sharing & Third Parties

We do NOT sell, rent, or trade your personal information to third-party marketers.

We share data only with trusted service partners strictly necessary for operation:

• Logistics and delivery partners to fulfill your Grofinit Mall orders.
• Secure payment gateways for wallet disbursements and checkout processing.
• Government or law enforcement authorities only when required by applicable law.

6. Account Deletion & Rights

You have the right to access, update, or request the deletion of your personal account and associated data at any time.

To request account deletion and data removal, please visit our dedicated Account Deletion Page or submit a request directly through the Grofinit Mobile App settings.